Vile older lady receptionist answering the phone, disgusting the way she speaks to people. Very sarcastic and aggressive. Simon the vet is a ok vet but can't wash his hands when he sticks his fingers up a dogs bottom, what can result in passing parasites to other animals and is unhygienic, if you voice concerns you will be shouted down and belittled, and told to go elsewhere, avoid

I am not a customer, but I rang today to ask which company they use for microchipping. We have bought an adult dog and the vaccine certificate and chip number are with this vets. I only wanted some information on how to change the address etc. I thought I was speaking to a man but reading through comments it could be the rude woman everyone’s speaking of. The person was actually shouting down the phone to me saying that they can’t give me any information because for all they know I could have stolen the dog and the vaccination certificate. I could not get a word in to try to explain what help I needed. I just hung up and rang back to speak to a lovely girl who listened to me and explained that I need previous owner to get in touch. I didn’t want any personal details just the company name. Glad this isn’t my vets if someone has a temper like that I wouldn’t want my pets anywhere near them.

I was previously signed up to Buchanan vets in Baguley and swapping g to Acorn was the best decision I made. The staff are so considerate and understanding. They care about the owner as well as the pets. Thank you :)

Just a proper caring vet and lovely staff. Very fair prices and every time we take our senior girl Shelly ( 19 today ) we feel the love and genuine caring from our vet Simon and his staff . I can't praise them enough.

My grandmother has been in recently with her cat, and the front desk staff have been so lovely and couldn’t ask for better human beings. The vet and owner however, is so far from compassionate to another human being in distress when they think their animal companion doesn’t have long left. I don’t know what kind of person thinks that speaking down to an old woman is acceptable, and acting in such a way where a normal person doesn’t understand something. If you’re dealing with the elderly and with animals, you would expect the vet and owner to be kind and understanding to everyone. The room we were in also looks like it hasn’t been cleaned in years. The vet should have a hard look in the mirror on how they treat people, and if they would be happy if their relative was spoken to like this. Also consider giving your facility a deep clean. If possible, find somewhere else to treat your animal. This guy is a joke.