Today I arrived for my appointment for my dog after phoning to book and being told there was a cancellation. I haven’t been for over a year because AMC messed me around last year by cancelling my appointment a few hours before it was due to happen and when I phoned to rebook they tried to charge me for a cancellation which THEY cancelled. Arrived today to give them a 2nd chance waited 25 minutes, whilst my dog became more and more anxious. I thought I would buy him some healthy treats for sale on reception. I paid over £20 for the treats which he didn’t like. I ended up leaving the treats and the AMC after the very kind receptionist told me I would still have to wait further. Rubbish booking system, overpriced treats. No wonder the government want to legislate against greedy vets. I have read your review and I am disappointed to hear that you have been misinformed. I did not arrive late for my appointment and was NOT told I would have to wait ten minutes. If that were the case I would have taken my dog for a little walk around the block. I was definitely there longer than 12 minutes.

The vet was great, the receptionist needs to be replaced ASAP. 6m after the last consultation I requested refill for worm and flea treatments, she insisted to come for visit ( to charge me at least £100 for nothing ) just to weight again my yorkie who doesn’t change size 😅 whoever I text her again and I told her I just would like to repeat medication she ignored what am asking for and start pressuring me to asking what’s wrong with my dog, which isn’t her business at all. 😅😂 I have never received such an unprofessionalism from receptionist. Then I told her I’d like to look for another vet as I’ve been ignored she just texted me back. I successfully deactivated your profile with us, without even apologise to me and wished my dog all the best 😂😂😂😂🤣🤣🤣🤣🤣 PEOPLE please don’t bother to WALK, just RUNNN as Fast as you Can…..!!!!

Great service. The receptionist and the vets were great and very friendly. Would 1000% recommend

Thank you animal medical centre for taking such good care of our dog during his castration. He is a nervous dog and you went out of your way to make sure he was as comfortable and calm as possible. We were even allowed to be with him as he woke up. The vet and the nurse were very kind and helpful.

Professional, caring, and clearly love what they do! I had my little furball stay at their cattery for two weeks. The staff was very understanding and attentive to our needs, questions, and concerns. They showed us the entire facility a few weeks prior and explained their entire structure of the cattery. The place is kept very clean and organized. Everything is on a structured schedule, every little thing has its place and purpose. They have plenty of space for both indoor and outdoor cats and also have indoor "cabins" with windows to the outside (wherever possible). The layout of the entire hotel is very cleverly planned out. The price is also very reasonable, especially for the quality of service you receive! We also received updates twice a week with pictures. If your cat is someone who is fine with staying in such a hotel with other cats, then I would highly recommend this place! 5 stars across the board! As a bonus, it's a medical center, i.e. trained professionals and vets are the ones taking care of your pets. So knowing that they are properly equipped to deal with unforeseen circumstances definitely takes away a bit of stress while being away.