My turtle was treated very kindly and professionally by the whole team at Beaumont Sainsbury Animal Hospital. The process was easy and efficient from start to end. Special thanks to Dr Hedley and her expert knowledge of reptiles!

Beaumont has been our vets from day 1 for our two rabbits. The staff are amazing. All the doctors are top of their field. Our rabbits have gone through some health issues recently meaning we’ve had to go through several procedures in the last couple of months. Dr Nadene especially has been amazing, I wouldn’t know what we would do without her.

I guess they're good if you can get in but honestly it's been a nightmare with the reptile dept. Our snake has been badly injured and it's been 2 days to get her seen. The main receptionist with the french accent is very good and efficient though, they are lucky to have her. We ended up going private which we found a place called 2by2 which is affordable and gave us an appointment immediately

Unfortunately, our experience with this veterinary practice was deeply upsetting. Not only emotionally, but financially. While some of the staff were kind, others left us questioning their compassion and transparency. I brought in my dog after he had a traumatic attack. We were given a consent form which outlined a proposed treatment plan with an estimated price range, which I agreed to. I was told I could split the cost and pay half upfront and the rest the following day. The next day, however, I was refused to see my dog by a vet who told me over the phone that he was “too unwell” to be seen and that “dogs don’t feel human emotions… he’s fine.” ??? To hear that, especially after such a traumatic experience, was cold, unprofessional, and frankly, dismissive of both my dog’s emotional wellbeing and mine. It made me question her competence and whether that refusal to let me see him was a tactic to prolong his stay and the bill. When we finally saw him, it was clear he was ready to come home and recover in the comfort and safety of his family. However to our shock the final bill had nearly doubled, with several, and unnecessary procedures carried out overnight that we were neither informed of nor consulted about. This was a blatant act of financial exploitation during a moment of deep distress. I am now actively seeking a new veterinary practice that prioritises transparency and ethics.

I was referred to Beaumont Sainsbury Animal Hospital last year when my vet was unsure what was going on with my Guinea Pig. Every member of staff we saw, it was obvious how knowledgable they were about Guinea Pigs and how much they care. I knew that Terry was in safe hands whilst he stayed there. Sadly Terry was very unwell and wasn't responding to the treatment so we sadly had to make the decision to say goodbye. We were able to give him lots of cuddles and I felt under no pressure to hurry up, which I really appreciated. Thank you to everyone who cared for my sweet Terry pig.