We have always had an excellent service from Broadway Vets for our senior rescue cat. The staff are always kind and thorough and we have never been kept waiting. We have seen Monika (the vet) a couple of times now and she is exceptional - incredibly compassionate to our cat and an excellent communicator. Thank you.

For Fellow Bunny Owners: Please Read Before You Choose This Clinic If you share your life with a rabbit—or any pet that relies on you to be their voice—you know how terrifying it is when they suddenly fall ill. Last weekend, my 7-year-old bunny went into GI stasis. I immediately began syringe-feeding him every two hours to keep his gut moving, and after some improvement, I planned to take him to my regular vet of years to rule out any hidden issues like dental problems, fur blockages, or inflammation. That’s when I learned that rabbits here are considered “exotic pets.” This had never been mentioned to me in all these years. Still, the receptionist was kind and booked me a same-day appointment. At that point, I felt cautiously hopeful. But the moment I stepped into the exam room, my heart sank. The staff member was holding a book, reading instructions as they went. If you’ve ever been in that situation, you know the sinking feeling—your pet is in distress, and the person meant to help them seems to be figuring things out from scratch. They barely handled my bunny, briefly listened for gut sounds, and gave me no new insight into his condition. My main worry was his refusal to eat hay, even though he was eating safe greens and passing droppings normally. Instead of investigating further, they read old notes and decided to give the exact same medication from years ago, plus painkillers. I trusted them, hoping it would help. It didn’t. That evening, my bunny became drastically worse: completely lethargic, refusing all food and water, and struggling to breathe. I spent the night panicked, calling the out-of-hours emergency vet. They were calm, clear, and immediately told me to stop using the oral Emeprid and gut-recovery paste I had been given. They explained what to watch for and how to help him stabilize. After £146 spent for what was essentially no effective care, I went back to my own intensive monitoring and syringe-feeding routine. Within 48 hours, my bunny was moving again, eating well, and (most importantly) eating hay. Here’s what I want every pet owner to take from this: •If your vet shows uncertainty about your animal’s species, ask if they have real, hands-on experience before allowing any treatment. •When it comes to rabbits, a wrong medication or poor advice can make things worse very quickly. •Never be afraid to walk away and seek care elsewhere, even if it means driving further or calling an emergency clinic. I am now looking for a new practice—one with genuine rabbit expertise—and I can’t in good conscience recommend this clinic. When our pets are in pain, they can’t tell us what’s wrong. That’s why it’s our job to make sure the people we trust with their lives truly know what they’re doing.

My cat Marshall has been going to Broadway Vets for the last 6 years. The staff are always really supportive and very informative. He recently had a serious health scare and Monika in particular took excellent care of him.

I recently took my cat, MinMin, to Broadway Veterinary Clinic for a spay and microchip, and I couldn’t be happier with the experience. Dr. Raquel and Miss Kate were incredibly kind, patient, and professional throughout the process. They took great care of Mini and made sure I had all the information I needed for her recovery. The whole team was so helpful, and the service was a 10/10. I highly recommend them to anyone looking for a trustworthy and caring vet. Thank you again for taking such great care of MinMin!

Nice and clean place with friendly staff. You need to register first in order to get an appointment. A little bit pricey I will say but well , I guess you do everything necessary for your little one. Ena’s been offered a few treats too. Check them out if you need a vet in SW17