We've always taken our dogs to Castle Vets, the care they receive is second to none and every member of the team treats them as one of the family. They always take the time to understand what is happening and talk through the options. Always clear on treatment and cost. Highly recommend.

They don't answer the phone - They don't let you send emails... (Neither work)... Over two years ago - I gave one of Castle vets a glowing review. (Natasha ). My Daisy cat was put down with Dignity... Not so my Sweetie cat. I wasn't given the chance even to say goodbye to her... I wanted to talk to her - but she was brought back to me, already unconscious. Claire did not tell me that would be the case. I've never met a more callous, uncaring, cold-hearted vet than Claire. And I will hate her until the day I die. At one point, she said to me, "Our 20 minutes are up". She didn't want to give me the proper amount of time to make a correct decision. The information provided to me was vague and unclear. I was rushed into making a poor decision, because of her. I put my darling Sweetie to death - (when I should not have done so). All because of Claire. The only concern she showed was about time & money. Given that dreadful day back, I would not have killed my cat so rashly. I regret my actions immensely. I was a fool not to step back, and think! - but Claire didn't allow that. Horrible person - Horrible vet... I loved Sweetie with all my heart...

Lovely staff friendly professional and caring. Brutus my puppy always gets lots of attention. Any questions or queries are answered in great detail. Would highly recommend taking your pet to this vets.

We would like to extend our deepest thanks to Justyna and the wonderful nurse who cared for our dog, Ruby. She was suffering from a bloated stomach, and thanks to your swift response, professionalism, and genuine compassion, we arrived just in time to prevent it from getting worse. We are beyond grateful for the care and empathy you showed during such a frightening moment. You truly deserve more than five stars!

Our chow chow had a major operation, face lift and eyelid surgery. The procedure went smoothly; we were very happy with the outcome; we were given a lot of advice and excellent follow-up appointments. The surgeon, Katy was excellent, a true professional and a fantastic vet. We would give her a 10/10 We really liked the practice, but there are a few extra costs that don't normally feature in other vets. For example, every time you do a direct insurance claim, the practice will charge you £39 per claim. This is not something we have previously come across. Also, their healthy pet club benefits aren't as good as other vets. Other than these minor points, Castle Vets is a very good practice and your pet will be well looked after.