We are very grateful to Vet Mackie, for diagnosing tommy our tortoise, she had 3 unfertile eggs in her. Today she passed the last egg. You could see the improvement in her almost straight away. Thanks to all the team. Especially Vet Mackie. Colin Rosemary and Tommy

The nursing team and receptionists are all so amazing - our dog is in a lot and although he’s seen several different vets they always keep an eye out for him and communicate amazingly well with us. It’s very reassuring that they know his name and he wags his tail when he sees the nursing team (he’s terrified of the vets so a wag is huge!)

I always get fantastic service from Companion Care. I use WhatsApp to order my dogs flea and worming treatment which is really helpful. The reception staff are always friendly and all the vets my dog has seen have been brilliant. I can't fault them.

Friendly and professional welcome. Reception staff really made it easier to help calm my dog! The vet consultation was superb, my dog was the most relaxed I had seen him as he hates going. Operation performed that day with clear information on possible outcomes and costs. Excellent customer skills and the surgery was superb. Could not have wished for more.

As a family, we have used Companion Care pretty much since they opened, and have grown to know all of the staff (past and present) very well. They have taken such good care of all of our animals, from dogs and cats, to rabbits and rats, and even a tortoise over the years, and have shown the same level of patience, understanding, love and care to each and every one of them, regardless of species. Losing a pet is never easy, but this has been a particularly hard few months for us, losing both of our Cocker Spaniels within 8 months of each other - Bella, 11, suddenly last July to cancer, and Bailey on the 19th February, at the grand old age of 16. I cannot put in to words how grateful I am to everyone at Companion Care for their kindness and support throughout this difficult time, always so patient in taking the time to go through every available option with us, and allowing us the time to make those tough decisions. A special thank you to Antony (who I’ve know longer than my other half) for always being there for us. And to Christiaan and Sara too. I very much hope that one day, when our hearts have healed a little, that maybe we’ll cross your threshold again, with a new bundle of furry four-legged joy! But for now, thank you, from the bottom of our hearts! The Prideaux-Alesbury family x