I find it hard to put into words our gratitude towards Dundas Vets. Our beautiful cat Brodie was involved in a horrific car accident, after a short consultation they sprung into action to save his life, Will operated and put his organs back where they should have been a painstaking task. He then needed constant monitoring for a problem with his lung where small amounts of air had to be drawn out in short intervals. Claire was so kind and caring towards Brodie and Myself, kept me updated and i do believe treated him like her own. Without Will and Claires expertise and constant care he would not have survived, i know this to be true, Brodie is lucky we went to Dundas Vets. I unfortunately or stupidly did not have Pet Insurance and my anxiety at the costs was very real, while I appreciate their care and expertise deserves nothing but respect regardless of cost, i do appreciate them doing everything in their power to keep costs to a minimum, i know if he had been anywhere else i would not have been so fortunate. We as a family will be forever grateful to everyone at Dundas Vets from reception staff to the Vets. Edinburgh is very lucky to have such a wonderful Veterinary Surgery!

So knowledgeable, thorough and kind. They all really went above and beyond and I felt reassured and supported the whole way through my cat's ill health. They really helped him to get batter as quickly and painlessly as possibly. Can't recommend these guys enough, they really prioritise the animals, as they should. Amazing team, thank you to all at Dundas Vets!

Today I'm disconnecting my dog ​​from here. I've used it here about five times and every time I come, I repeat, every time I come, the service doesn't last more than five minutes. It's a lack of empathy from the person who's there that day, because we can't just choose who can serve us. Every day, every time you go, it's someone new. When you're understanding, you feel their rush to serve you right away and send you away. Your questions aren't answered. They say they don't know how a veterinarian says they don't know something? What do I know? Besides, the price of service here is high. Other places are better. My last service didn't last eight minutes. I think it was due to the large flow of people waiting in the room. And I'm really disappointed, here it's practically on the corner of my house, so it was convenient for me. My dog ​​had a problem with her bottom and the vet simply told me that was how it was and asked me to wait. HUH? And she still has the problem and it hasn't been resolved. 0 stars. I not only went this time but also on other occasions, the service was not humanitarian and very fast.

I have been taking my dog to Dundas vet for years and I have never experienced the customer service at all like I did today, the blonde lady on the reception has got to be one of the most unprofessional and un welcoming employee i have ever met, her attitude was appalling and very concerning considering she is in a customer facing role. Maybe remember in future you don’t know what people are going through so maybe treat people with respect and basic manners, it doesn’t cost anything to be professional and nice, however Dr.Will the veterinary surgeon was great and really showed like he cared and wanted to be there. Overall the service was good, down to Dr. Will sorting our boy and making him feel better.

Everyone I've met at the Dundas St branch of Dundas Vets has made each and every experience as positive as possible (special shout-out for Amanda and vet Pablo), whether it was vaccinations, ear infections, the dreaded neutering, or dealing with a mischievous puppy who'd eaten a half-smoked cigarette... In a nutshell: part of their wonderful pet care is an awareness that the owner might also need a little TLC. I think it says a lot that my dog is always so excited to visit, even 24 hrs after neutering procedure.