You can’t even get in contact with anyone from the building it’ll just tell you to call a 0300 number which both numbers have a automatic response then the call cuts.

The RSPCA will kill your animal. After years of bringing my animal to them I now know my cat has renal failure and was treated for this in the past. I only found out because I asked for my cat records and I can see treatment for renal failure. They told me at the time my cat had Gastrointestinal issues. A big jump from gastro to renal failure. In the records there was a lot of direct insults about me and calling me a bad pet owner. Funny how I have looked after my cats for 15 years and now because of their negligence my cat will die. After reading their records I was shocked my cat had this disease. I couldve put my cat on a special renal diet but because they didn't tell me my cat will die. You call yourself a rescue charity, I feel sorry for the animals you rescue. They will all be put down and die because of your negligence Your staff were rude on every visit and the receptionist Chrissy didn't know when to keep her mouth closed. I heard her being disrespectful to a lot of owners. The Vet James, didn't do much for my cats, he said he checked numerous things on my cat and he never. My cat was at this last visit for a microchip he nearly sent me away without giving him one. He also laughed as my cat gets nervous on the way to the Vet and he peed himself, James laughed. Nothing about the RSPCA is good I'm glad they closed to the public.

Answered my enquiry about spaying my kitten promptly, now just waiting for an appointment..

Caught a stray cat in a trap whom had a broken leg came to me for food every morning since Feb last year. RSPCA came yesterday to collect. Rang this morning to get an update and a rude receptionist said "as the cat does not belong to me I can't give an update"?&%! WTF ... if it wasn't for me that cat would still be roaming the streets with, I might add a hind broken leg. Is she telling me that General Data Protection Regulation (GDPR) is for animals too? I'm so upset I have been feeding this stray for over a year to gain his trust, he went missing 13 days ago and for the last 5 days after he returned with a hind broken leg I have been checking the trap everyday. Surely I am entitled to know of his being at the very least? I'm not done yet .......rude person i will be calling back every hour of every day until you give me the information on Felix

Don't help people in trouble. Their acceptance criteria have been really restricted. I've been going they're for years for treatment for my cats. Last year, I desperately needed them, my cat was in a lot of distress, she needed help. I got told from reception I didn't quality for help as I wasn't on the required benefits any more, I used to get help when on WTC, which I was at the time, I was told to find a private vet which I couldn't afford, I only worked part time then due to my disability My beautiful little girl died in my arms. To me, that was a cruel act from the RSPCA and life was lost high could have been saved.😪😪😪😪🤤