FirstVets are awesome. They saved our Penny’s life when she was hit at six months old with Addisons Disease, and helped us heal our Luna - despite initially thinking she might need to be put down. They regularly care for our girls; Penny can’t wait to get inside the vets to say hello to all the nurses. She cries until everyone has said hello to her, and the nurses even have their own pet name for her. Luna is a little less excited 😅😂 but she receives excellent care and has learned that not all vets are scary and that she gets cared for and loved too.

Great service and wonderful friendly staff who always look after the needs of my dog. They give great advice and always on hand to support.

At first the treatment we were receiving for our Labrador was great and we spent thousands of pounds over the last 12 months trying to get him well again. One day my wife took him in and was spoken to very rudely by the vet who had probably had a bad day himself. I wasn't really going to leave a poor review but we kept getting booster reminders for our dog by text even though he passed months ago and we told them. Not a nice thing to be reminded about.

Had the best experience at First Vets in Aldridge. I saw veterinary Justinas in clinic for my girly rat Luna, he diagnosed her with a mammory tumour and performed surgery to remove the mass. His work was amazing, her stitches were so neat and her wound has healed so well like she never even had surgery. I can definitely put my trust in him and he will be the vet I will go too if i need veterinary help in the future. Couldn’t be more grateful for him treating my baby 🐀 😊.

My little girl was treated absolutely fantastic when she had a lump removed, a few years back,but 5 months ago she was diagnosed with diabetes,they had her in for a day doing bloods,then we had to inject with insulin which was very hard as she was a nightmarefor us,,she had 5 sensors put in her body,which 2 never worked,she was so irritated by these it was hard to watch her, I questioned why they was put on so close together aswell,I also had a incident with the insurance where it went to me by mistake,I felt after this the care was absolutely shocking,the vet spoke to us like we had committed a crime, I never had updates from the vets after this,the 2 sensors that never worked was just waste time,blaming my dog basically but these are not for dogs they are for humans,and to put them so close together aswell, the fact they cost over £200 too be fitted aswell is appaling We had a free day for her to get bloods done after this,but it's my dog that suffered I feel that some reception staff was abrupt,and rude yes I was angry with all this plus other stuff going on,but my dog suffered and I cannot stress how much it broke me watching her the last couple of nights,it was just heartbreaking 💔 😢 for us,we had to have her put to sleep which broke my heart,to watch your dog deteriate in such a short time was something I'll never want too see again 💔 I've heard dif things about this practice but you have to witness it yourself to realise things. My dog is now at peace,but I'm still traumatised by all this. They could not do enough at the start of her diabetes but then after that mistake with insurance it proved to me all they are bothered about is money,not the care of animals Sad reality is we love our pets and want nothing but the best,but complain and they really change there attitude,we know our pets better than them....