We discovered a lump on our cat and went to PDSA. The consultation fee was high, especially considering some vets don’t charge one. It then took 5 days to get the test results back. We missed their call, and although they said they would call again the next day, they refused to give us the results when we went in person, even though they said it was urgent. By this time, our cat’s health was deteriorating rapidly — he had become incontinent and we had already asked if he could be checked again, but were told we had to wait for the results. Out of worry, we took him to another vet, who quickly tested him and confirmed within hours that he had cancer throughout his body and needed to be put to sleep before his suffering became unbearable. From our experience, I’d say PDSA may be fine for accidents or trauma (like a broken leg), but for serious pet illnesses, I would not recommend them.

Today we had an appointment for our puppy, Lucy, and I can honestly say it was the best experience we've had at PDSA Manchester — all thanks to the kind and amazing vet, Dr. Charlotte. She was incredibly professional, friendly, and efficient. With her expert care and quick action, she identified the issue and started the treatment plan right away. Lucy is already feeling much better, and we’re so grateful. Dr.Charlotte, thank you again for being so kind and patient with both us and our puppy. You listened to our concerns with genuine care and made us feel truly supported. Wishing you all the best, Dr. Charlotte , and thank you to the management for having such a compassionate and skilled team.

Absolutely brilliant hospital for pets clean staff lovely it was my first time this week with my poorly dog Rooney the vet and the nurse was lovely I just want to say thank you for putting my Rooney in a better place I’m heartbroken he had to go he’s our life I carat wait for him to be delivered back to me were he belongs now and order him he’s grave I will be donating to this hospital you do a amazing job thank you so much. R.i.p ROONEY I WILL ALWAYS LOVE YOU

Very helpful staff. Lovely, friendly and very professional vets. Nice and clean waiting areas. Excellent help for animals and owners in need of help and advice. Large car park. Good disabled access.

Great place just at the start of an estate but very easy to find. Staff were friendly and helpful. Separate waiting areas for cats and dogs which is a great help. I was seen very quickly and the vet was wonderful. It was a little busy as it was the morning but no very long waits. Fantastic service from a very worthwhile charity. You so get asked if you would like to make a donation. Which I did as I have insurance and the donation goes a very long way. Only problem was a very very unhappy and disgruntled cat!!