As a healthcare clinician myself and a very devoted dog mother I am writing this review in the hopes that this information will be helpful for other pet parents looking for superior veterinary care for their beloved fur babies, or for those who are considering registering their pets at a 24-hour veterinary hospital, such as this one. After trying two other well-known veterinary practices in the Chelsea and Kensington area and finding the care lacklustre and the fees to be disproportionately high, by sheer chance and a medical emergency, I ended up in the care of Medivet Kensington approximately three years ago. Since this time practice partner, Dr Tom Roberts has been our steadfast family vet I find him to be incredibly caring, consistent, and knowledgeable but more importantly, without ego in that he’s not afraid to pick up the phone to a specialist or do further research if the situation requires, I find this trait so unique amongst healthcare providers. A special shout out to Dr Saul Levy who, is also one of the partners and the resident ultrasound expert who is not afraid to pick up the phone to cover Tom when he’s on holidays, which is extremely reassuring for me as a paranoid vet parent. All three of my babies have had surgery with the third partner, Dr Vishaal Corpaul with excellent surgical outcomes and no complications. In my opinion his ‘invisible stitching’ is on par with many Harley Street plastic surgeons. I’d also like to mention the night vets, including Dr Rut Schmitt and Dr Polina Ioannidu who have been so caring and calming at times when I was absolutely beside myself due to various medical emergencies. My babies actually love coming to the practice and happily strut up to the counter to greet the lovely reception and nursing staff. No practice gets everything right all of the time but these guys come very close. I cannot recommend them highly enough and the reassurance of being able to bring the dogs in at any time of the day or night is incredibly comforting. I’m very excited about the plans for expansion at the practice and the fact that they will have a CT scanner on site which has many applications and means should my sausage dogs ever have back issues (god forbid) we won’t immediately have to travel far to get a scan and diagnosis. I am so grateful that we found Dr Tom Roberts and his colleagues. Your babies will be so well looked after by this practice.

I recently took my kitten to Medivet for her vaccinations, microchipping, flea and worm treatments, and I couldn’t be happier with the experience. From the moment we arrived, the receptionist was welcoming and helpful. The entire team was incredibly kind and professional. The vet took the time to explain everything in detail – from the procedures to aftercare – and made sure I felt confident and informed as a new pet owner. My kitten was treated with genuine care and patience throughout. It’s clear that everyone here truly loves animals and takes pride in what they do. Thank you, Medivet, for your outstanding service and for giving me peace of mind. I’ll definitely be coming back for all my pet’s future needs!

Vanesa was really professional and treated our dog very gently. She examined her really patently and calmly. We came awfully worried and Vanesa calmed us down with her excellent job. I strongly recommend coming here if you have any worries about your dog.

I came to Medivet on Gloucester Road under traumatic circumstances; it was a Sunday morning and my 2 year old miniature poodle Yogi had just been badly attacked by a large ‘bully’ breed dog. We’d just moved to the area, so I had to do an online search for the nearest vet that was open - while holding my badly injured dog in my arms.I’m so glad that search led us to Medivet. Yogi was kept in for three days, and throughout that time I was kept informed of what tests and treatment he was getting, and why. The day he was discharged vet Vera Vagiona sent me a comprehensive email detailing all the diagnostic investigations and treatment carried out, as well as a really clear explanation of how Yogi’s injuries might affect him. Yogi is now fully recovered, thanks to the excellent treatment and real care he received at Medivet, not only from the vets and veterinary nurses, but also from the truly kind and empathic front desk staff. The attack was a pretty traumatic experience for me too, and I’m very grateful for the kindness and reassurance the staff extended to me. I feel that Yogi gave the best review of all when we returned after 10 days to have his stitches removed. He was delighted to see everyone, giving an ecstatic greeting to each member of staff, and when the vet came to take him downstairs he trotted jauntily off with her, tail wagging. And it was still wagging when he came back! Thanks Medivet Gloucester Road, I couldn’t have asked for better treatment and care for Yogi, you are all wonderful.

I highly recommend Dr. Clarisse! During my first visit, I was impressed by the level of care and compassion she showed, especially as we faced a difficult decision regarding Buddy, our springer spaniel. Dr. Clarisse was knowledgeable and took the time to ensure we fully understood our options, allowing us to make the best choice for our pet without feeling rushed. Her empathy and patience made a challenging situation much easier to navigate. The support staff at the clinic is equally responsive and helpful, contributing to a lovely atmosphere. I also appreciate that they offer 24-hour coverage, and my follow-up questions were answered promptly. Dr. Clarisse even called me back personally, which shows her genuine care for her patients. Overall, I am grateful for the outstanding care we received and highly recommend Dr. Clarisse to anyone seeking veterinary services!" Thank you so much . Photo of Buddy at the clinic . Mrs Brennan family