Always great service at Richmond Medivet. The reception staff are always very helpful & quick to find me an appointment in an emergency. The vets are always thorough with my Miniature Dachshund Frank. He was very poorly this time & they gave him the medication needed & got him back to his normal self in a few days. They always put me & Frank at ease. I recommend this veterinarian surgery to everyone.

AVOID AT ALL COSTS!!!! TERRIBLE, They left me in tears quite literally: I was treated like a cash cow from the moment I walked in. No one in there had any intentions to save my cat. I had to take the lead to make a quick decision for a treatment and I have saved her life by doing so and choosing the right option (As simple as antibiotics, but thats cheap so they wanted me to think it was cancer and I needed a £3000 test, yes 3 grand!). If I would have followed your advice: My cat would be dead now and I would have spent a further £3000 as they asked me on the phone. If that was not bad enough: They charged me twice , leaving me with lack of cash flow and making me wait at least 14 days to receive a refund for the double charging. Horrible in every possible way!

I would like to highlight Vet Jama Jonathan for her outstanding professionalism and care. She is highly qualified, and it truly shows in the way she approaches her work. Beyond her expertise, she is a genuinely kind person with a warm heart, which makes every interaction reassuring and positive. Her dedication and compassion make a real difference, and I deeply appreciate the exceptional care she provides.

I’ve been bringing my pets to Medivet for over 30 years and have always received excellent care. The service is professional, compassionate, and consistently delivered with a smile. They always do their best to accommodate urgent appointments, which is greatly appreciated. The reception team are lovely, and every vet I’ve seen has been outstanding.

The most amazing Vet practice with highly experienced, professional and caring staff who'll go the extra mile when caring for your beloved furry family member (s). They're understanding and compassionate. We've the highest respect for everyone working at Medivet Richmond and we'll be forever grateful that they're looking after our fluffy family😺😺❤️