It’s was my first time coming to this practice and the staff were so welcoming. The practice is bright and so clean. The vet was so kind with my sassy cat who dosent really like people !! Would highly recommend this veterinary practice.

Helped me to understand everything as my cat is a new pet to me I've never owned a pet of my own. She is really settling into the house now playing with boxes and learning to use the laptop. She loves lying on the sofa and does gymnastics to get in and out of the window. She's getting used to going to the vets for her checks and treatment and the staff are very kind to her at Medivet.

Very welcoming always go above and beyond to do whats best for our pet dog and us as owners. We have an extremely anxious dog who gets very nervous when visiting the vets and the staff always do what they can to reduce this any way possible. Thank you.

Took my dog Bella a St Bernard to this vets yesterdat 5/8/2025 as in pain, not eating and generally a fit active dog but not for a couple of days. Saw vet who did his consultaion and come up with Arthritis which what my wife and I already thought was the problem.... prescribed a 2 week course of tablets to see how it went the tablets are called Galliprant 100mg x 30 tabs.. 2 a day in morning before food. My wife paid bill £203.84 and was told only got 16 and rest will need to be collected next day. I thought that quite expensive but you don't say anything as its your "baby".... Got home and we managed to get Bella to take 2, she went to sleep after....2 hours later Bella ate her chicken lunch..... went to sleep and 2 hours later woke up and I took her for a short walk for toilet....she had a wee and then a poo...... the poo came out like a gushing tap and when i picked it up a lot of blood in it too.....worried now....got home chechked side effects and there is is Diahrea and blood may occur..... e=mailed vets as late requesting call back in morning....9.15 am vet rang and i explained the situation and told them Bella will not be taking anymore and I will return tablets ant requsted a refun for tablets £154.84 was the price for 30 tablets.... I was told abruptly No we do not refund as we have used them.....We had words and she went away to speak to practice manager..... I took Bella for another short walk..she had a poo.....firmer this time but still blood in it...I rang and told vets i was coming in to bring back tablets and get my refund....I even offered to pay for the 2 tablets I had used....I arrived at vets and spoke to a lady who I had spoken to earlier...showed her photos of poo with blood....Ok you can have a refund....good i thought..... Refund is £132.72 she said.....Tablets cost me £154.84 for 30 ....So £154.84 divided by 30 = £5.16 each x 2 = £10.32.. so I want £144.52...... NO the "system" says £132.72 AND i have to wait for their Head Office to pay me.... maybe 7-10 days.......Absolutely furious and totally unhappy about the whole thing..... we will not be going to this vets again...... I have added photos so you can see.......Bella will be visiting another vets shortly we hope for the best

Thank you Simon for the discussion on how to keep our 13year old dog Midas comfortable with his ailments. We have always received good advice & treatment from Simon & his team at Medivet.