Lovely vets, all staff really caring and friendly. Always helpful when I randomly call them for advice on my fur babies health. Been with them for about 10 years now wouldn't go anywhere else now.

Claire welcomed Henry & I like old friends. I feel really valued as a customer & Henry isn't too anxious. I emailed Clair in advance to ask that 6 months worth of his arthritis medication be ready to collect on the day of his appointment. It was ready & waiting for us along with his flea & worm treatment that's part of his vet plan. Henry had his annual vaccination yesterday. The vet gave him a thorough check over too. I'm really happy with how Henry's cared for at Medivet.

The staff make this place more than a veterinary practice. You can feel their love and dedication that develops into trust. I know Theodore is in super safe hands whenever he needs to go to see his good friends Claire and Jo and last visit he made a new friend Marco (the staff at Medivet Croydon). They are not about the money, they are totally about providing the best care for your fur baby. Thanks guys Xxx❤️🥰🐶🐕🐱🐈‍⬛🐈

We’ve found Medivet to be extremely proactive and supportive. While there seems to be a high staff turnover, everyone we've dealt with has been knowledgeable, helpful, and committed to providing excellent care. Jo at the Croydon location is truly exceptional. She’s a consistent presence who makes us feel like long-time clients. She always finds a way to accommodate us in emergencies and is consistently kind, helpful, and reassuring. Her genuine care for the pets really shines through. We’ve also had a great experience with the vet Jaron—knowledgeable, calm, and trustworthy. Recently, when our Sphynx needed emergency care, we followed Jaron’s advice and took her to the Beckenham branch for a 24-hour admission. The teams at both Croydon and Beckenham acted quickly and professionally, keeping us updated throughout. Thanks to their fast response, our cat recovered quickly, and surgery was scheduled just three days later to fully resolve the issue. Pricing was also incredibly reasonable. We’re so grateful for the care and service we've received—especially from the Croydon and Beckenham teams. Its nice that they work together too. Highly recommend!

My first visit with my new puppy. Claire the receptionist was very helpful, friendly and efficient. I saw the vet and think her name was Sylviana? She was friendly, very kind to my pup as this was her first visit to the practice, and very careful. I would definitely recommend!