THE 5 STAR RATING IS FOR SPECIFIC STAFF - NOT Medivet. Amazing staff who provided exceptional patient care. Special mention to Chris, Kacey (apologies if spelled wrong) and Isabelle, and Adeline and Tatiana (vets). They are angels without wings! I received the wrong diagnosis from previous 3 vets at Hendon branch and also at Kingsbury. As a result, my furry baby was in a critical condition. It was very distressing but the above mentioned staff were kind and provided clear advice that helped me make the right decisions quickly. Adeline and Tatiana went out of their way to ensure that Charlie got the tests needed asap, supported by Chris, Kacey and Isabelle. If not for them, I would CHANGE CLINICS as I do not agree with Medivet charges. Whilst I appreciate it is a business, I cannot justify how they mark their charges by at least 400% for exactly the same medication! Paracetamol that I can get elsewhere for 80p - I was charged £30!! An X-ray is charged at £600 when it can be done for £120.

Highly recommend very clean and welcoming appointments run smoothly you don't have to wait long. Cared for my pet extremely well so sensitive and gentle with him and myself as a owner. Chris at the desk is amazing knows what he is doing great customer service understanding and patient.👍🏾👍🏾

Had to make the difficult decisionto have my hamster put to sleep a few weeks back. The receptionist and vet were amazing. Professional, clearly cares about what's going on, they listened and explained every step. Gave us plenty of time to say goodbye without feeling rushed. For such a difficult appointment they handled things perfectly.

I’m a fairly new first-time CatMum and I’ve really appreciated the friendliness of the current team at the Medivet Kingsbury location, especially Olivia and Chris from whom I seek advice and it’s always forthcoming and relevant. There will be a staff change this month as in most Medivet places and I just want to give my appreciation to Olivia who has made me a near-confident cat owner. She is leaving shortly and I wish her well. I am very happy with the choice of vet I made last year.

Lovely staff and kind team. Looked after my little fur baby with such care and attentiveness. If I had any concerns, they were happy to address them. Thank you for making my kitten's operation easy on her ♥️