We’ve had a positive experience with this practice so far. In particular, Dr Mateus is excellent - very attentive, knowledgable and explains things well. We’ve always been able to get same day (and sometimes same hour!) appointments at this practice when needed - no queues to get through on the phone. The receptionists are lovely and helpful and it’s nice that they know your dog by name!

Love the receptionist lady she always goes above and beyond for me my cat and my daughter, daughter did work experience there and the staff all there made my daughter feel so welcoming thankyou to each and every one of you and thankyou for helping me point her into the right direction

I cannot speak highly enough of Dr. Jamie. He is not only an incredibly skilled and knowledgeable veterinarian, but he also has an intuitive, compassionate approach that sets him apart. From the moment we walked in, he treated my dog Archie with such genuine care and attention. He was amazing with Archie- gentle, patient, and thorough. Dr. Jamie took extra time to carefully assess Archie’s wound, found the perfect-sized cone to keep him comfortable, and most importantly, provided me with much-needed reassurance during a stressful time. His empathy and professionalism made a world of difference, and I am beyond grateful for the way he looked after both of us. I've truly never come across a vet as exceptional as Dr. Jamie. Thank you so much- we are so lucky to have found you!

Excellent service receptionists were very friendly and helpful the veterinary team were lovely this was my first time here since it changed to a different company but I will be back for further visits over the next few months while my kitten grows and his health is going great. He was happy and content and that was the outcome needed .

We trusted Medivet Yeading with the care of our elderly cat, and sadly, our experience was deeply disappointing and distressing. Initially, we brought her in for a thyroid issue. The early care seemed routine, but as her condition progressed, we experienced a lack of price transparency, inconsistent communication, and advice that left us confused and emotionally drained. We were repeatedly given estimates and treatment options without clear breakdowns unless we directly asked. Medication prices were often only revealed at payment, not at prescription. At one point, we were advised to consider euthanasia — while our cat was already under anaesthesia for a surgery that was ultimately not completed. We were left believing this was our only option. Thankfully, we sought a second opinion from another vet, who reassured us that the issue was likely manageable. Today, our beautiful cat is alive and doing well, which raises serious concerns about the advice we were given. After challenging the charges — including nearly £1,000 for a surgery that wasn’t performed — we were promised a partial refund. However, the refund process was slow, poorly communicated, and mishandled, despite signed agreements and several follow-ups. I don’t write this review lightly, but pet owners deserve to make informed decisions. Based on our experience, I would urge others to ask detailed questions, request all pricing in writing, and consider a second opinion before committing to major procedures here.