Char C.
★★★★★
A wonderful, clean vetinary practice, full of lovely professional staff.
I went to the vets to get my cat (Gremlin) spayed. When I first entered I was greeted by Helen at reception. She is warm and friendly - the exact kind of person that you'd want to greet you in this setting.
It turned out that my cat had something that could prevent her from healing well if spayed without treatment first. Liz the vet (another friendly and professional lady) therefore advised that I get her spayed in another two weeks instead. My cat was given a tablet and we left. I was most impressed that the priority for Liz was my cats health and not just getting the operation done.
Two weeks later, I met a different Liz, the vetinary nurse, who was also lovely and friendly. She went through the forms with me, explained everything and answered all of my questions. She was very easy to talk to and put me at ease. The vet who would do my cats spaying was called Claire. Yet another lovely lady. Claire also answered some more of my questions, and checked my cat over thoroughly before the procedure. Both ladies were very gentle and reassuring to my cat. I felt very comfortable leaving her there.
Upon my return, Liz went through aftercare with me, and I was reunited with my cat.
She healed well, and I was left with a great lasting impression of this vetinary practice and all of the staff who work there.
(I am aware that I used the word lovely a lot to describe everybody. I just can't stress enough how kind and LOVELY they all were).
Thank you all.
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