This is a brilliant vets and Melissa and Laura from tamworth have looked after bonnie now for 6 months with two leg op and now going in Wednesday for another but they never give up on bonnie this little girl is a fighter and all the staff are beautiful 😍 xx

Worst service at a Vet Practice. Staff rude. Put phone down on an 80 year old customer. Customer had been with them for nearly 10 years with her Dog on petplan. Wrong information given and unhelpful responses when complaints needed to ne actioned. Told that no phone numbers available to call regarding poor service, as not allowed to give numbers out. If you want to complain then you have to submit it by email to Oakfield Castle Bromwich Vetenary Practice and they will forward it to relevant department after they have read it. The complaint would be about them, therefore they would be privvy to all details listed. I will be taking the matters I have raised further.

Receotionists/nurses not familiar with studies relating to my dog. Felt rushed by the vet and had to ask for my dog to be examined even though it was a 12 month checkup for a puppy. Vet appeared pre ocupied and did not praise or reassure her. Had to wait longer due to medication not being sent through to reception. No interest or advice given. If there was a nearer vet I would go to it.

We have been customers of Oakfield Vets Atherstone for more than 30 years. Great staff and great service. We have also on occasion used the Tamworth and Castle Bromwich practices. Same high quality service and staff.

This is an amazing Vets. I go to the one at Castle Bromwich. The receptionists are kind and caring. The vets are amazing. One in particular, Emma has saved my dog, Bailey, who is just one year old, twice now. Without her, he would not be here. She is like his fairy godmother. I would highly recommend this practice.