Fantastic vet practice! We have never had an issue with obtaining appointments. We are always able to get in touch over phone or WhatsApp and they are very accommodating. Both front desk and veterinary staff are friendly and helpful.

My experience with Goddard Veterinary Group in Plaistow has been deeply disappointing. Despite being a loyal client for many years, I felt that the clinic prioritised income over patient care and customer service. After attending a scheduled appointment in regards to a previous paid service, I was met with a dismissive attitude from the staff, who blamed me for the communication. To make matters worse, I was informed that my cat was no longer welcome at the practice due to a supposed complaint about my behavior—an allegation I find baseless and unjust. This experience has left me questioning the professionalism and compassion of this clinic. It's disheartening to see a practice that once seemed caring and reliable turn its back on a long-standing client over a simple misunderstanding. I would advise other pet owners to consider alternative veterinary services that value their clients and pets.

My cat (Sphinx) needed extensive dental work he was stressed and difficult to handle but they made sure he was relaxed and was extremely well looked after, he had two check ups after the work was done to be sure he healed well. Unfortunately 2 weeks later he got out and was attacked by a stray cat and they managed to fit him in for an emergency appointment this time although he was in pain he hissed but was much easier to handle and i feel they had earned his trust through their kind and caring attitude. Summing up this practice has friendly, professional and caring staff from the receptionists nurses and vets i found they all try and go the extra mile to make it the best experience for all and would not hesitate to recommend for a 5 star service

If you have a pet, do not hesitate to register them here. The regular vets are very knowledgeable and caring, and will always inform you of costs prior to any treatment. The nursing staff are also excellent and compassionate. Both my cats were brought here for several years and always treated with the utmost love and care. Even when they were both seriously ill there was never any pressure to PTS, thinking about the cats and their relationship with their humans. Sadly both of my cats died 3 months apart, and each time the team at Plaistow sent beautiful cards, daisy seeds and flowers. A wonderful team of people at Plaistow Goddards.

Staff were very friendly. My cat had a neutering surgery, and it went really well. The wound was made to the bare minimum, and she is now recovering super well too. I would recommend.