First time attending PDSA at Cowplain and I was blown away by the standard of care. All the lovely staff were kind and friendly and the care our doggo Alfie received was exceptional. Wonderful 😊

I cannot believe that someone left a bad review about the PDSA not needing quilts! How can you review a charity so badly because they didn’t need any extra bedding! Shame on you Barbara Jones! The PDSA is a charity and really needs its positive reviews. I have been coming to Cowplain PDSA for the last 13 years. Unfortunately my elderly staffie needed to be seen as an emergency on a Sunday and they didn’t hesitate to see her. I was made to feel comfortable and welcomed. Unfortunately a few weeks later she had to be PTS and the staff at Cowplain were so kind and supportive including the receptionist. I have recently got a pup called Dougie and the PDSA have supported him so well after he ate some of a plastic toy. There professionalism and care has been second to none. We should think ourselves lucky that we have the PDSA!! And remember when you donate make sure it’s payed to the reception and not online as the proceeds won’t go directly to that specific hospital. DONATE AT THE SURGERY DIRECT

This place is so busy, it's understaffed and over populated but the staff are wonderful. I've sadly lost two cats, the staff were so good to me. Yes if I had money my cats might have lived. This is a charity and they prevented my babies from suffering. I see so many demanding entitled people, if you can get your lips full of Botox you can go private. Leave this service for those who genuinely have no money. If you don't like it go elsewhere. Thanks PDSA for everything you do xx

I want to thank the pdsa and out of hour emergency over this weekend you have been extremely helpful and understanding. My cat went into labour not knowing how far gone she was in fact these babies were far too early to survive. They did their best to help and kept me updated every step of the way. From inducing to her c section. All the staff I spoke to were brilliant and so understanding. Thank you to you all. My daisy is removing well

I was assured by the PDSA admin that the hospital welcomes clean duvets, pillows and towels for the animals. I tried to ring the hospital but could not get through as all communication must be done by email unless it is a pet emergency! So I went there, hard to find so it took me ages, only to be told they weren't taking bedding as they had a lot. So I hauled my bags back down the slope and into the car. They will now go to the tip and will pollute the planet. Disgraceful. What is the point of trying to recycle and help charities if they throw it back in your face. I am elderly and do not need such unnecessary effort and hassle for such ungrateful people. They ought to be ashamed. At least they should publish on their website that they can't accept donations, would have saved me a trip - petrol, time, effort and temper!!!