Dorottya L.
★★★★★
My experience with the London Vet started in March 2020, beginning of COVID, weeks after the first lockdown was announced, the world was upside down and everyone was terrified of what is going to happen. This is when we took home our little Lisa. She needed medical help soon after we picked her up because since she was born Lisa had parasites in her body. The vet whom we registered Lisa with didn't give her all the help she needed and Lisa's condition got worse.
That's when I called Vicky who spent 10 minutes on the phone only to calm me down enough so I could explain what was going on with Lisa. Her attention towards us and the excellent care that she gave her melted our hearts and we know this is the right place for us.
Since then onwards we knew Lisa was in the best possible hands, the team was always behind us, providing excellent care for Lisa. We always felt welcome at the practise and this is the kind of extra mile that makes the London Vet so special.
Thank you for your hard work and going over and beyond.
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