From day one, Thistle vets care for my dog was second to none throughout various issues he encountered. Days after my dog had to get put down, I phoned asking for insurance information, although the receptionist named Wendy could not source this - her attitude over the phone was abhorrent, rude and the opposite of empathetic. This has totally tarnished my experience even though it was a well ran and professional practice.

Good for annual check. When disease, I can not recommend, we had to bring the dog three times, pay 1000£ in total and they still had no idea on the reason why he was sick. They asked to bring back the dog again to do blood testing while we came the last time for the same process. A non sense

Great vets but NEVER NEVER on time. In the 6 years I have used them I can’t remember ever been taken on time. My time is as valuable as theirs but this seems to be lost on them with hollow “I am sorry” given. Don’t be sorry fix the clear issues you have. Route cause analysis would tell you 1. Too many appointments 2. Too few vets 3. Too few rooms Try under promising and over delivering….. You have a trapped captive audience who love the work you do for their loved pets….. respect please, not too much to ask…. Staff are so so nice it’s a shame the time keeping is so poor

Just want to say what a fantastic vets Thistle Vets are the Receptionist are friendly and very knowledgable and want to say a Special Thankyou to James the vet who looked after out precious dog Joseph he went above and beyond to help him and talked away to him which I regard as a proper vet thankyou again

Wanted to thank the team for caring for my german shepherd puppy after cutting open her paw and being considerate towards myself too. A really friendly and polite staff. Theyve always been brilliant with my two dogs.