Today I had to put my beloved pet to bed one last time. The staff could not have been kinder. They were all so respectful, loving and understanding. I would recommend every time

They charged twice to remove one of my cat tooth in 2 different years. And that is documented in them paper work. So I can’t trust them anymore.

Following the hard decision that me and the vet had to make to put my cat down I received this in the post which is one of the reasons I highly recommend vets4pets as they do not have to do anything like this but shows that they do care and made me feel listened too and cared for by them I am so grateful that my other cats are with them and I will always go with vets4pets they are a thoughtful!!! Xxx

updating my review as my opinion has changed. before our last experience, we had always had good experiences. the vets were nice, the reception ladies were lovely, etc. but then, in may i noticed my beautiful kitten angel was lethargic. she was sleeping more and grooming less, i booked her an appointment because i was extremely worried & the vet told me that she seemed to just have an infection from a potential blockage. he said that she had a temperature and to keep her cool. he gave her antibiotics and an anti inflammatory medicine and sent us on our way - he gave no indication that our baby girl was seriously unwell. the morning after, we woke up and angel could not walk. it was a sunday so vets4pets was closed so we rushed her to the emergency vets (vetsnow) that vets4pets is partnered with. they told us that she was too cold and to keep her warm (?complete opposite of what we were told the day prior?) but other than that, they didn’t know. they said to maybe take her off the medication & get blood tests at the usual vet the next day. we took her home & i stayed up with her to closely monitor her behaviour. the next day, we took her in for blood tests. a different vet then told us that she was in critical condition and said that she might have FIP. she gave us two options - euthanasia then and there, or we could pay over £2000 to send her to the overnight vets. we chose to just take her home instead and nurture her there instead. on the 17th may at approx 11AM, our sweet baby girl gained her wings and flew away to heaven. i fear that this could have been prevented if the vet had spotted something was wrong during the first appointment, just days before. i do not believe that Angel had FIP. i do believe that she could still be alive today if we had switched vets sooner. sleep tight angel-cake, i miss you so much.

The male vet explained to me I had a very sick cat and gave me options what to do and the course of action. He was understanding and explained everything perfectly after I accepted her to have a blood test, the outcome was my decision to allow Minnie to be in pain no more for which I will always be grateful, I accepted she was ill and nothing more could be done in the long term. Although I miss her so much, I will always remember her and her loving ways. Also I received the card of condolences which was such a nice touch and that her passing was not just felt by me and my partner but meant something as well to the vets who took care of her. Thank you.