Little visit today to get my dog checked. While there they had an emergency with a sad end and all the staff were heartbroken 💔 proof of true animal lovers with big hearts ..not just a job.

My little Cavachon Dylan has just had dental surgery. Quoted for 1 tooth removal and scale and polish - ended up with 6 teeth extracted. I was so shocked! However - no extra charge, so I was reassured that it was absolutely required. I was worried sick; as were not exactly wadded! Such a relief and the after care has been exceptional: A thorough explanation on pick up. A follow-up appointment booked. A phone call on the Saturday after surgery... We have Dylan's health plan with Vets for Pets and we used the out of hours prior to his op (thinking he was in pain). Because we saw a nurse ()ovely) and not a vet - so no charge for the reassurance. Best thing I did for Dylan was to register with this practice - they are wonderful with him.

I love the team at V4P, all my furry crew and under them and they alway give 100% to each one of them. Would always recommend them to a friend x

Due to traffic, my partner was 8 minutes late for getting a vaccine, well within the 10 minute ‘terms’, which they reduced from 15 and didn’t notify us of. They then told us that they wouldn’t give our dog her vaccine and proceeded to demand a £20 fee, despite arriving within the allowed timeframe. I’ll be reporting this to the Royal College of Veterinary Surgeons for professional misconduct.

Took my little dog Bertie for an op today. My husband and I were naturally feeling anxious about it. We saw a lovely veterinary nurse called Kat who talked us through the procedure and was very reassuring. We found all the staff at the surgery very friendly and helpful.Bertie bounced back almost immediately. Thank you all so much!