Highly recommended. Staff are great & very caring, everything you'd want from a vets

Receptionist the young male jacob was very rude said my dog would not be seen if info was not transferred offer I said my main priority is having my dog seen they did not seem to care about that Gave me false information said vets don't do anal glands which I know they do as they have done it befroe Cut the phone off 3 times when I tried calling back to give important information Have filled a formal complaint but have been told I was the rude one when I don't appreciate to be told my dog won't receive medical help Really this receptionist as I have heard this is not the first complaint about him I will not be returning to thus practice as I do not expect to get disrespected , spoken over and no manners

I'd feel safer leaving my pets with Michael Vick. Took my cat to the vet several times over a weekend a couple of months ago. She was listless and had been being sick. Saw a vet, and they said it looked bad, and gave us some stuff to try and treat it after blood tests (didn't have the money to have extensive examination). It didn't work. Took her back four days later as requested and the vet advised us, right there and then, to just put her down as she thought she was not likely to last the day. I thought that was a little odd as my cat was seeming a bit better - she was very anxious in the veterinary practice and her heart-rate was high. The vet suggested we put her down, but we put our foot down instead and said no, we needed to think about it. The vet gave her a pain killer "just in case" she developed pain overnight as she died. She also gave us one to administer at home. The painkiller made us think she WAS dying; I've never seen her so listless, she just stared at the wall, lying on her side for hours, breathing heavily, and we prepared for the worst. Six hours later, cat's back to normal. Absolutely no way I was administering the second dose. Following that, our cat seemed back to normal so we took her elsewhere for examination (White Cross). The vet said there seems like a problem although it could be nothing, but the cat clearly isn't in pain, and there's absolutely no need to put her down. Again she was anxious, but he took that into account. He said we were fine to take her home and treat her as normal as she seemed normal. Two months later, my cat has never been better, but Vets4Pets tried to talk us into executing our beloved cat because we didn't have the money for extensive examination and treatments, and thus just wanted to use the death of our cat to get an extra couple of hundred quid out of us. Vile practice. NEVER trust a vet who puts money over the well-being—even the life—of your beloved pet. Will never go to them again.

Most unhelpful staff at this branch . The vets are lovely but the staff answering the phones have no empathy. I had my cat booked for her yearly checkup and booster I have had the pet plan for nearly 3 yrs . I missed the appointment due to unforeseen circumstances. No understanding- lost my £20 deposit. I have never missed an appointment in 3 yrs expected some understanding! But no ! -Will be taking my pet elsewhere and cancelling my pet plan.

Fantastic vets. Every single one of them who work here are great. My cat fractured a bone in her paw and they have been brilliant from the start with fitting us in for an appointment promptly and then with the X-rays etc. Then to top it off they’ve even done our insurance claim for us to take the stress off. My cat has been going here since she was a kitten for her vaccinations, neuter and checkups. Can’t recommend them enough.