Me dog loves going to this vets. The staff are lovely and they make sure that your pet gets the best treatment. Would highly recommend.

White Cross Veterinary Practice: A Five-Year Review I’ve been entrusting White Cross with the care of my dogs—Barry, Ruben, and Roxy—for the past five years, and overall they’ve earned my confidence through consistently compassionate, professional service. Comprehensive Care & Services From routine check-ups and vaccinations to emergency interventions, White Cross offers a breadth of services that have catered to all stages of my pets’ lives. Their preventive health plans are reasonably priced and include extras like nail trims and weight consultations, which have been especially helpful for Roxy, who tends to pack on the pounds when left unchecked. Staff Professionalism & Compassion The practice’s greatest strength is its team. Receptionists are friendly and efficient over the phone, while veterinary nurses are patient—Roxy, with her grumpy demeanor, often requires extra coaxing, and they’ve always managed her care calmly and skillfully. Most notably, when Barry passed away last year, I requested one of White Cross’s complimentary paw-print keepsakes. Unfortunately, this special memento was overlooked, and it’s something I can never recover. However, Mike—the attending vet—handled the situation with integrity: he acknowledged the error without deflection, refunded the cremation fee in full, and offered his sincere apologies. That willingness to take accountability and prioritize compassion over bureaucracy spoke volumes. Facilities & Convenience White Cross’s modern clinic is clean and well-equipped. Appointment availability has generally been excellent, with emergency slots reserved for urgent cases. Their online portal for booking and prescription refills works smoothly, though I’ve occasionally had to call when last-minute appointments open up. Final Thoughts While no practice is flawless, White Cross has consistently demonstrated high standards of veterinary care, a caring attitude toward pet owners, and the integrity to rectify mistakes meaningfully. For anyone seeking a reliable, empathetic vet in the area, I wholeheartedly recommend White Cross.

We have a very nervous dog. The vets brought us in through the back door so he didn't have to wait in reception and straight into a treatment room. The vet, Olivia, was amazing with our boy. He took a treat from her hand, only the 3rd person ever he has done that with on first meeting. She explained how the vaccinations had changed and the charges, told us about other services they could provide, with no hard sell. Overall a brilliant experience at the practice. Thank you all White Cross vets Newton, Hyde.

My Shihpoo absolutely loves White Cross Vets Hyde. He sits outside wanting to go in even when it is shut. He loves all the staff who work there and even surgery didn’t deter him. Now my Maine coon kitten attends which pleases my puppy as he gets to go more often. I pay for the pet plans which are very helpful financially. I don’t feel that they are taking advantage of me financially which was a feeling I had at another vets. Overall I can not fault this practice and would highly recommend

Excellent in every way. Welcoming, friendly staff and very thorough, informative consultations. I highly recommend White Cross Vets in Hyde to anyone needing the best medical care and attention for their pets.